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Communities > Diagnostic & Analysis System > MaxiSys > Problem with updates maxisys
Problem with updates maxisys

3294 Views 10 Replies Latest reply: 2015-10-26 03:24:53


  •   Level 2   
    (24) points
    philrokk
    2015-10-23 18:49:23
     I had just updated to the new software had a Benz in my shop so installed Benz software now I can not download any other manufacturers none are there in update category 
    Help please!!
    Maxisys mini

  •   Level 9   
    (5837) points
    Ashraf

    2015-10-24 03:59:39 (Reply to:philrokk)

     Did you update the system updates to 3.00V..................?  If not than you need to do so that you can receive more updates................

  •   Level 2   
    (24) points
    philrokk
    2015-10-24 19:43:46 (Reply to:Ashraf)
     No I didn't how do I do that

  •   Level 9   
    (5837) points
    Ashraf

    2015-10-25 03:49:02 (Reply to:philrokk)

     Click on Update and it will Search for new updates...............But, you only do that IF YOUR SUBSCRIPTION IS STILL VALID IF ITS EXPIRED THAN DON'T DO IT as it will delete all the software and you will not be able to install again

  •   Level 2   
    (24) points
    philrokk
    2015-10-25 10:19:10 (Reply to:Ashraf)
    My subscription is valid through 5/2016 when I go and click update it just stays on a loading screen forever nothing comes up

  •   Level 6   
    (475) points
    RLAFFECT

    2015-10-25 10:57:31 (Reply to:Ashraf)

     i did not do the new update yet.   everyone says  the new update  is 3.00     on my 905 mini  the new update only says  2.99     is this right

  •   Level 9   
    (5837) points
    Ashraf

    2015-10-25 11:05:44 (Reply to:philrokk)

    You need to check your internet connection to see if its nicely connected to your Maxisys.................By the way what part of the world are you installing from..............?

  •   Level 9   
    (5837) points
    Ashraf

    2015-10-25 11:09:40 (Reply to:RLAFFECT)

    I think you need to send an email to support team to reflex the software update for your S/Number................

  •   Level 7   
    (1143) points
    Matronix

    2015-10-25 12:25:28 (Reply to:RLAFFECT)

     First you get 2.99 maybe and after installing 3.00 will be available. After installing 2.99 the tool may restart and then 3.00 should be there

    Had to do another update like that also before updating to 3.00

  •   Level 8   
    (2012) points
    Pedro

    2015-10-26 01:28:37 (Reply to:philrokk)

     Philrokk:

    Please do the steps below.

    Switch off the tool.
    Switch on the tool and don't do nothing, even unlock screen, until you see that the tool is connected to WIFI.
    After is connected to the WIFI, please unlock the screen and go to Updates.
    Wait to see if there is any updates.
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